Privacy Policy

We use collected information for the following purposes:

Service Delivery:

• Communicate with you about your service engagement
• Deliver security assessments, development work or advisory services as purchased
• Coordinate project timelines and deliverables

Billing and Payment:

• Coordinate payment via the secure payment link
• Issue an engagement record or invoice document where applicable
• Handle refund requests (where applicable)

Tax and Invoicing Coordination:

• Confirm in writing any applicable Taiwan tax treatment and invoicing requirements before a secure payment link is issued
• Retain records as required by record-retention obligations applicable to a confirmed engagement

This website does not calculate Taiwan tax automatically and does not state a determined Taiwan invoicing treatment in advance.

Service Improvement:

• Analyse aggregate service usage patterns
• Improve service delivery processes

Legal Compliance:

• Comply with applicable laws and regulations
• Respond to legal requests
• Enforce our service terms

We do not sell your personal information to third parties. We do not use your information for advertising beyond direct service communication.

We take reasonable steps to handle your information responsibly:

Transport security:

• Information you submit through this website is transmitted over HTTPS/TLS.

Access:

• Access to information you submit is limited to people who need it to coordinate your engagement.

Third-party services:

• A third-party payment provider handles payment data. We do not store complete card numbers or payment credentials on this website.
• This website is hosted on standard managed infrastructure.

We do not publicly claim specific certifications, audit programmes, automated security monitoring, administrative multi-factor authentication or other operational/security capabilities unless those have been separately approved as public statements. Where you need additional written information about how a confirmed engagement will be handled, contact [email protected] before a secure payment link is issued.

We retain personal information for the following purposes:

Active service relationship:

• Information is retained for the duration of your service engagement.
• Communication records are retained for continuity of service delivery.

Engagement and payment records:

• Engagement records and any invoicing documents are retained as required by applicable record-retention obligations confirmed for a Taiwan engagement.

After service completion:

• Service delivery records (project documentation, deliverables) may be retained for reference unless deletion is requested.
• You may request deletion of personal information subject to applicable retention obligations.

Deletion requests:

• You may request deletion by contacting [email protected].
• Deletion requests are processed within 30 days, except where retention is required by applicable law.

You have the following rights regarding your personal information:

Access: request a copy of personal information held about you.
Correction: request correction of inaccurate or incomplete personal information.
Deletion: request deletion of personal information, subject to applicable retention obligations.
Data portability: request a machine-readable copy of personal information you have provided.
Objection: object to processing for certain purposes (for example, marketing — which we do not currently conduct).

To exercise these rights, contact [email protected] with the subject line "Privacy Request". Include your name, email address and specific request. We will respond within 30 days.

For any other privacy question, contact [email protected].