Secure AI Integration Sprint
Buyer outcome
A bounded AI workflow built and delivered for Thai businesses with clear system scope, defined data handling, permission boundaries, and human approval rules. Designed for LINE OA, Messenger, CRM, and internal system integration. Written scope confirmed before any payment or build commitment — no unrestricted agents, no uncontrolled automation.
Why security-led AI integration matters
AI workflows connect directly to your tools, channels, and business systems — LINE OA, Messenger, CRM, helpdesk, booking platforms, and internal databases. Each connection introduces specific risks: excessive AI agency, unsafe tool access, prompt injection through connected channels, and system actions taken without human approval.
This sprint focuses on excessive AI agency in LINE OA and Messenger channels where the AI confirms bookings, processes refunds, or shares sensitive data autonomously, prompt injection via Thai-language customer inputs in LINE OA bots, weak permission boundaries between LINE OA AI and backend booking, POS, or CRM systems, unsafe tool access where the AI has write access to reservation or payment systems without approval gates, and inadequate human handoff triggers where the bot fails to escalate sensitive or complex requests to staff.
BilgeQor's AI services are built around written scope, approved data sources, permission boundaries, human approval points, and review before wider rollout.
Scope drivers
Ideal for
- Thai businesses ready to move from AI planning into a first controlled implementation
- Hospitality, clinic, retail, and logistics teams wanting to connect an AI workflow to LINE OA, CRM, booking systems, or helpdesk
- Operations, support, or service teams with repeatable, defined tasks
- Leaders who need written scope, permission boundaries, and human approval rules before any AI goes live
- Teams that want AI helping with specific tasks — not an unrestricted autonomous agent
What is included
- AI workflow scope definition
- Integration boundary design
- Prompt and instruction architecture
- Knowledge source and tool-access plan
- Human approval and escalation rules
- Data handling and permission notes
- Test scenarios and launch-readiness notes
- Written implementation summary
What is not included
- Unlimited AI agents or unlimited workflows
- Unrestricted autonomous decisions or unscoped system actions
- Legal, financial, medical, or regulated decision automation
- Full CRM, ERP, or helpdesk rebuild
- 24/7 AI operations or live support staffing
- Formal compliance certification
- Payment or checkout before written scope is confirmed
Delivery process
Scope confirmation
Confirm the workflow, systems, tools, users, data context, and approval rules in writing before any build work begins.
Integration design
Define the AI workflow, tool boundaries, knowledge sources, permission controls, and human handoff rules — with specific attention to LINE OA platform configuration and connected backend systems.
Build preparation
Prepare the implementation structure, prompts, rules, test cases, and delivery notes.
Review and handoff
Walk through the agreed workflow, limitations, approval model, escalation rules, and next implementation steps.
Representative deliverable
AI Integration Scope, Permission Boundary and Test Scenario Pack
All AI services are request-first. Scope is confirmed in writing before any payment, deposit, or implementation commitment.
Frequently asked questions
Request a scope review
Tell us about your team, workflows, and data context. We will respond with a written scope and confirmed deliverables before any commitment.