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BilgeQor
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Managing Partner, IT Director

Professional Services

Verified Philippines data

14,531 complaints

Cyber-related complaints received by PNP-ACG

Official source:
DICT / ICT Statistics briefer using PNP-ACG records
Period:
2024
Scope note:
Reported PNP-ACG complaints; not a full national victim count.

Swindling / Estafa (Online Scams)

Most commonly reported cyber offense

Official source:
DICT / ICT Statistics briefer using PNP-ACG records
Period:
2024
Scope note:
Reported category context from the DICT / PNP-ACG briefer; no per-company loss implied.

3,538 complaints / 100% acted upon

Formal complaints processed

Official source:
National Privacy Commission PAW 2025
Period:
Since 2022, reported in 2025
Scope note:
NPC complaint-processing figure; not a cyber loss estimate.

Only 1.9% reported

Incident reporting to authorities

Official source:
PSA 2024 NICTHS — cybersecurity and data privacy
Period:
2024 NICTHS, released June 2026
Scope note:
Applies to surveyed individuals who experienced cybersecurity incidents.

Likely loss areas

  • Invoice redirection and online swindling
  • Client file exposure
  • Email or messaging compromise
  • Delayed incident reporting
  • Client trust and referral loss

With structured support / Without structured support

Visibility

With structured support

Payment flows, customer portals, admin access, vendor tools and public forms are mapped before issues become urgent.

Without structured support

Risks often surface only after a complaint, fraud claim, breach notification or partner review.

Prioritisation

With structured support

Findings are turned into a practical risk order, with actions tied to business impact.

Without structured support

Teams may collect technical issues but struggle to decide what matters first.

Evidence

With structured support

The organisation keeps a security file with executive summary, evidence notes and remediation status.

Without structured support

When customers, partners or regulators ask questions, evidence is scattered or missing.

Fraud readiness

With structured support

Fraud, disputed transaction and account-abuse workflows can be reviewed against the actual customer journey.

Without structured support

Response may depend on manual reconstruction during a stressful incident.

Cost control

With structured support

Preventive work is scoped, sequenced and easier to budget.

Without structured support

Costs usually arrive during disruption, remediation, complaint handling or customer recovery.

BilgeQor Method

We turn Philippines market evidence into practical security decisions for digital teams, SMEs and regulated workflows.

01

Market evidence review

We look at official Philippines indicators for cyber incidents, complaints, payments, privacy and digital adoption.

02

Exposure mapping

We map the surfaces that matter: login, payment flows, customer portals, admin roles, APIs, vendors and public forms.

03

Impact framing

Risks are framed in business terms: fraud handling, trust, operations, privacy, partner review and recovery cost.

04

Security file

The output is a clear security file with executive summary, evidence notes, prioritized issues and remediation actions.

05

Follow-through

Teams can continue with advisory, hardening, app security review or incident-focused support when needed.