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BilgeQor
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Managing Partner, IT Director

Professional Services

Verified Indonesia industry data

Official Indonesia data, shown as market-level context — not per-company loss estimates.

Reported scam complaints and losses

432,637 complaints · IDR9.1tn losses

Reported scam complaints and total reported losses to IASC.

Official source:
OJK — Indonesia Anti-Scam Centre recovery press release
Timeframe:
22 Nov 2024–14 Jan 2026
Scope note:
Market-level reported-loss data; not a per-company estimate.

Financial consumer complaints

31,456 complaints · banking 12,090 · FinTech 11,687

Financial consumer complaints, led by banking and fintech.

Official source:
OJK — August 2025 financial services sector update
Timeframe:
1 Jan–15 Aug 2025
Scope note:
Service, trust and dispute-risk context.

Cybercrime cases handled by Polri

13,913 cases in 2024

Cybercrime cases handled by Polri.

Official source:
Pusiknas Bareskrim Polri — Tim Siber / cybercrime article
Timeframe:
2022–2024
Scope note:
Law-enforcement reporting context; not a per-sector risk rate.

Incident-response lessons

Detection · patching · MFA · segmentation

Recurring lessons: detection, patching, MFA and segmentation.

Official source:
Kominfo-CSIRT — Laporan Tahunan Kamsiber 2024
Timeframe:
2024
Scope note:
Readiness guidance context; not a compliance or certification claim.

Likely loss areas

Client files, invoices, email accounts, shared drives, AI tools, document portals and payment instructions can create fraud, confidentiality and reputation loss when access and verification controls are weak.

What structured security support changes

Dimension

Visibility

With structured support

Critical surfaces, access paths, payment flows, customer data and vendor dependencies are mapped before they become an incident.

Without structured support

Risk is often discovered after a fraud report, blocked account, service disruption, customer complaint or partner security review.

Dimension

Prioritisation

With structured support

Findings are translated into a business-prioritised roadmap, so urgent access, payment, backup and logging issues are handled first.

Without structured support

Technical issues stay scattered across teams; fixes compete with product work without a clear impact view.

Dimension

Evidence

With structured support

A security file, executive summary, remediation notes and follow-up record make security easier to explain to leadership, partners and buyers.

Without structured support

The organisation may rely on informal assurance and screenshots when customers, banks, partners or regulators ask difficult questions.

Dimension

Incident readiness

With structured support

Logging, access ownership, backup expectations and response paths are checked before a fraud, ransomware or service-disruption event escalates.

Without structured support

Response is slower because account ownership, vendor access, logs, backups and communication responsibilities are unclear.

Dimension

Cost exposure

With structured support

Preventive work becomes budgetable and tied to official market risk signals instead of vague fear.

Without structured support

Cost often appears during a crisis: lost transactions, blocked accounts, recovery work, customer trust loss and rushed remediation.

BilgeQor Method

For Indonesia, BilgeQor turns official market signals into a practical security file: what is exposed, what could create business impact, and what should be handled first.

01

Market and sector evidence

We start with official Indonesia data from OJK, IASC, Bank Indonesia, BSSN / ID-SIRTII, Kominfo-CSIRT, Komdigi, Polri and BPS where relevant.

02

Exposure mapping

We map payment flows, customer portals, mobile apps, APIs, admin roles, cloud storage, vendor access and public-facing forms.

03

Impact framing

We connect each risk to practical loss areas: fraud handling, blocked accounts, downtime, customer trust, partner review, recovery cost and remediation pressure.

04

Security file delivery

We deliver a structured executive summary, prioritised findings, remediation notes and a 14/30/90-day action path where appropriate.

05

Follow-through

One-off reviews can become monthly advisory, retesting, hardening or launch-readiness work when the team needs continued support.

The method does not guarantee prevention, recovery, compliance or regulator approval. It creates clearer security decisions using verified evidence and a maintained delivery record.