Nhwɛ, Nsiesie & Nhwehwɛmu Nhyehyɛe
Wɔ Ghana, akuo betumi de intanɛt so ahobammɔ ne dijitaal ahotosoɔ ho ahosiesie a ɛma DPA ho hia no ayɛ ahotosoɔ nnyinasoɔ ama Care Plan mu nhwehwɛmu a wɔahyɛ bereɛ ama, de ahwɛ sɛ nneɛma a wɔapene so sɛ wɔbɛhwɛ so no te sɛnea ɛsɛ. Ɔsom no kyerɛw nea wɔhunu wɔ nsesaeɛ foforɔ a wɔde aba, nsɛm a wɔakora bi so ho tebea, ne akwan a wɔfa so hwɛ kwan a wɔde hyɛn mu so yie ho, wɔ nhyehyɛeɛ a wɔasi so dua no mu. Ɛnyɛ daa hwɛ a wɔde di akyire, apam a wɔde ma ahosiesie sɛ wɔbɛdi asɛm bi a asi ho dwuma, nsɔhwɛ a ɛkyerɛ sɛ wɔbɛtumi asan de nhyehyɛeɛ no aba, anaa bɔhyɛ sɛ wɔasiesie ahobammɔ ho ɔhaw biara.
Sɛnea Yɛde Mae
Wɔde ɔsom yi ma denam adwumayɛ nhyehyɛe a adwumayɛfo mpanyimfo di anim wɔ mu, na wɔsɔ nneɛma hwɛ wɔ bere a wɔahyɛ ato hɔ de si so dua sɛ ɛyɛ adwuma sɛnea ɛsɛ no so. Wɔkyerɛw nea wohu wɔ nhwehwɛmu no mu na wɔde nyansahyɛ ma wɔ nea ɛsɛ sɛ wɔyɛ di so wɔ hwɛso ne nsiesie adwuma ahorow a wɔapene so no ho. Saa nhyehyɛe yi mfa ɔhwɛ a ɛkɔ so bere nyinaa, SOC, MDR, ɔsom a wɔde hu ahunahuna 24/7, ɔsom a wɔde di ahobammɔ ho ɔhaw a asi ho dwuma, mmuae ho SLAs anaa ahobammɔ ho nsunsuanso a wɔhyɛ bɔ sɛ ɛbɛba mma.
Ɛfata wo sɛ
- ✓Wuhia kradoyɛ ho nhwehwɛmu a wɔakyerɛ ne hye, mmoa de san siesie nneɛma wɔ ɔhaw bi akyi, anaa nhwehwɛmu de si ɔhwɛ a ɛkɔ so no so dua
- ✓Wowɔ agyapade pɔtee a wɔayɛ ho apam anaa tebea a ɔhaw bi rekɔ so wɔ mu
- ✓Wopɛ nea wɔahu ho kyerɛwtohɔ ne nneɛma a ɛsɛ sɛ wɔyɛ akyi a wɔahyehyɛ sɛnea ɛho hia
- ✓Worehwehwɛ nhyehyɛe pa mu mmoa wɔ adwuma ne bere a wɔagye atom mu
Ɛmfata wo sɛ
- –Wo hia 24/7 asiane a aba so mmuaeɛ anaa nhwɛ a ɛkɔ so daa a wɔyɛ no tẽẽ
- –Wuhia banbɔ sɔhwɛ a edi mũ a wɔbɔ mmɔden sɛ wɔbɛhyɛn nhyehyɛe no mu, kuw a ɛyɛ sɔhwɛ ntua te sɛ ɔtamfo, anaa adwuma a egyina banbɔ mu mfomso a wɔde di dwuma so
- –W'ani da so sɛ wubenya adansedi, mmara ho afotu, anaa nhwehwɛmu a wɔyɛ wɔ ɔkwan a ɛyɛ aban de so ho pene
- –Wohia sɛ wɔde nsakrae a wɔkamfo kyerɛ nyinaa di dwuma ankasa.
Ɛfata paa ma
- Adwumakuo a wɔhwehwɛ ahwɛ ne nhwehwɛmu a wɔahyehyɛ bere ho wɔ nea wɔde ahyɛ gua akyi anaa ahobammɔ nsiesie akyi, ma web nsɛm anaa product ho nneɛma a yɛagye atom
- Akuw a wohia bosome biara nsɛm tiawa a wɔatwerɛ a ɛfa nsɛm a wɔahu wɔ nsiesie (updates) ho, adanse a ɛfa backup tebea ho, ne nsɛm a wɔahu wɔ sɛnea wɔhwɛ kwan a wɔfa so ba mu (access hygiene) ho
- Ahyehyɛde a wɔhwehwɛ nhyehyɛe a wɔde sɔ nneɛma hwɛ de si so dua bere ne bere mu wɔ hye a wɔahyɛ mu, a wɔntɔ ɔsom a ɛhwɛ adwumayɛ so anaa ɛdi nsɛm a ɛsɛe adwumayɛ ho dwuma
- Adetɔfo a wohia akyidi a wɔayɛ ho nhyehyɛe wɔ adwuma a wɔawie akyi, bere a adwumayɛ ho gyinaesi ne nea wɔde bedi dwuma ho asɛyɛde da so wɔ wɔn so
Nea wubenya
Sɛ Wobisa Saa Service Yi Wie a
Sɛ wobisa saa som yi a, yɛde ano nhyɛso, ahoɔhare ne ahye a ɛwɔ so kyerɛw si hɔ ansa na ɔkwan foforo biara a ɛfa aguadi ho aba. Kratafa yi nnye sika, ɛnnue nsɛm a wɔbɛfa so, na ɛnfi adwuma ase.
Adwuma no hye wɔ bere a wɔde adwuma ho nyansahyɛ reto anim no
Saa som yi wɔ hɔ sɛ nsɛm ho tebea nko ara. Adwuma no mu nsɛm, sɛnea ɛwɔ hɔ, bere, aguadi ho nhyehyɛe, ne adwuma ahyɛase ho gyinaesi biara wɔ nkyerɛw mu wɔ ɔkwan soronko so.
Hwɛ akwan a ahobammɔ wom a wubetumi afa so adi nkitaho denam ɛmɛɛl soWɔaka ho
- Bosome biara nhwehwɛmu a wɔahyehyɛ ho bere wɔ nneɛma a wɔapene so anaa nsiesie nneɛma ho
- Nhwehwɛmu a wɔyɛ wɔ nsɛm a ɛwɔ hɔ a ɛfa updates a ɛfa ahobanbɔ ho no ho
- Adanse a ɛwɔ hɔ a ɛkyerɛ sɛnea nsɛm a wɔakora so sɛ nkwagye no te ho nhwehwɛmu
- Access ho ahote nhumu baabi a ɛka ho (Standard+)
- Bosome biara mu nsɛm a wɔakyerɛw abɔ no mua a ɛfa nea wɔahu ne anammɔn a wɔkamfo sɛ wɔntu akyi ho
- Telefon so nkɔmmɔ a wɔahyɛ bere ama wɔ bosome biara mu de asusuw adwuma no ho (Standard+)
- Nkɔmmɔbɔ a ɛfa nkɔso nhyehyɛe ho bosome abiɛsa biara (Premium)
- Akyi-nhwɛ a ɛkɔ akyiri a wɔahyehyɛ bere ho wɔ adwuma a wɔapene so mu (Premium)
Wɔamfa no
- Tebea no a wɔhwɛ no bere nyinaa
- SOC, MDR anaa 24/7 ahunahuna a wɔhwehwɛ hu
- Ɔhaw bi si a, ɛho mmuae adwuma a wɔde bɛma, mmoa wɔ ahokyere bere mu anaa mmuae ho SLA
- Asset ahoɔden a wɔhyɛ ho bɔ, backup a wobetumi asan nya a wɔhyɛ ho bɔ, anaa ahobammɔ ho mfaso a wɔhyɛ ho bɔ
- Update a wɔde nsa si mu, nsiesie anaa nkɔsoɔ adwuma a wɔde nsa yɛ, gye sɛ wɔakyerɛ ankasa sɛ wɔbɛyɛ.
- Ahobammɔ mu nhyɛnmu sɔhwɛ a edi mũ anaa sɔhwɛ a ɛde ahobammɔ mu mmerɛwyɛ di dwuma
- Ahobammɔ mu denhyɛ ho adwuma a wɔbɛyɛ, gye sɛ wɔahyɛ saa adwuma no hye wɔ apam foforo mu
- Abodin krataa a wɔde ma, pene a wɔma sɛ wɔadi ahwehwɛde ahorow so anaa mmara ho afotu
Nneɛma a ɛwɔ hɔ a wobetumi de aka ho
- +Agyapade foforo a wɔapene so sɛ wɔde bɛka adwuma no ho
- +Nhwehwɛmu a wɔahyɛ ho bere de ahwɛ sɛ nneɛma di ahwehwɛde so no fã a wɔatrɛw mu
- +Nhwehwɛmu a ɛsi mu a ɛdi akyire wɔ nsakrae a adetɔfo di anim akyi
- +Nsakrae foforo anaa ahobammɔ mu denhyɛ a wɔama ho kwan a wɔde di dwuma wɔ adwuma no hye a wɔatew ho na wɔasi so dua no mu
- +Bosome biara Ahwԑde Advisory for Strategic Guidance wɔ baabi a ԑfa soronko
Sɛnea ɛyɛ adwuma
Nhyehyɛe a wɔde siesie
Si so dua sɛ nneɛma a wɔagye atom anaa nneɛma a wɔbɛsiesie, adanse a ɛwɔ hɔ, bere a wɔbɛhwɛ mu, ne amanneɛbɔ a wɔhwɛ kwan no.
Bosome biara Nhwehwɛmu a Wɔahyehyɛ Bere ho a Wɔde Si Nsɛm Pi
Hwɛ nsɛm a wɔapene so a ɛfa nhyehyɛe no foforoyɛ ho, adanse a ɛwɔ hɔ a ɛkyerɛ sɛnea nsɛm no bi a wɔayɛ de asie no te, nhyehyɛe no mu kwan a wɔma nnipa nya no so hwɛ yiye ho nsɛm bere a ɛka adwuma no ho, ne nneɛma foforo a wɔasi so dua sɛ wɔbɛhwɛ mu.
Tɔfabɔ a wɔakyerɛw & Nneyɛe a wɔkamfo kyerɛ
Fa nea wɔahu a wɔakyerɛw ato hɔ, nneɛma a wɔahyɛ no nsow sɛ ɛhia adwene, ne nyansahyɛ a ɛfa nea wɔbɛyɛ akyi ho a adetɔfo no kyerɛ ho kwan no ma.
Akyi Nhwehwɛmu a Wɔahyehyɛ
Yɛ telefon so nhwehwɛmu nkɔmmɔ ne nkɔmmɔ a ɛfa nkɔso ho nhyehyɛe a wɔyɛ no bosome abiɛsa biara no bere a ɔsom no gyinabea a wɔapaw no de eyinom ka ho nkutoo.
Bere: Wɔsi so dua bere a wɔregye adwuma no ho nsɛm, a egyina adwuma no hyeɛ ne ɔsom a wɔapaw no gyinabea so. Wɔde bere a wɔtaa de wie adwuma no ho nsɛm ma wɔ adwuma ho nsɛm a wɔgye no awieeɛ akyi.
Wobetumi ahyehyɛ adwuma no mu nneɛma ne ne hye ama wo ahiade
Wuhia sɛ yɛbɛyɛ nsakrae ankasa de ahyɛ ahobammɔ mu den, ahobammɔ sɔhwɛ a ɛkɔ akyiri, afotu wɔ bere a wɔahyɛ ho a ɛfa daakye adwuma nhyehyɛe ho, anaa mmoa foforo wɔ ahobammɔ ho ɔhaw a wususuw sɛ ɛwɔ hɔ ho? Yɛne yɛn nni nkitaho na yɛnhyɛ nea ɛfata sɛ adwuma no ka ho no mu den. Care Plan nka nhyehyɛe no a wɔhwɛ so bere nyinaa, mmoa a wɔde di ahobammɔ mu asɛm bi ho dwuma, SLAs a ɛfa bere a wɔde bua ho, anaa adansedi ho.
Mommɔ adwuma no hye a ɛfata mo ahiade ho nkɔmmɔAdwuma a wɔawie & nea wɔde ama a wɔayi emu nsɛm bi afi mu
Nsɛm tiawa a ɛkora kokoamsɛm so, a efi adwuma a wɔawie ama adetɔfo bi ankasa mu, ne bosome biara nsiesie ne nokwaredi mu nhwehwɛmu ho amanneɛbɔ a wɔayɛ ho bere nhyehyɛe no fã bi a wɔayi kokoamsɛm afi mu. Wɔde nneɛma a wɔapene so sɛ wɔbɛhwɛ mu ne adanse a ɛwɔ hɔ na ɛyɛɛ saa amanneɛbɔ no. Wɔmfa adetɔfo no din ne ne ho nsɛm anaa adwuma no ho nsɛm a ɛbɛma wɔahu no nni gua.
Bere a wowiee adwuma a ɛhyɛ nhyehyɛe no ahobammɔ mu den no, kuw no pɛe sɛ wɔhyɛ bere de yɛ ɔhwɛ ne nsiesie adwuma a wɔapene so no mu nhwehwɛmu bosome biara, na wɔkyerɛw nneɛma a ɛsɛ sɛ wɔyɛ di hɔ no. Akannifo no hiaa nsɛm a wɔakyɛw afa nneɛma a wɔayɛ no foforo, adanse a ɛkyerɛ sɛnea data a wɔakora so de asi ananmu no te, ne akwan a wɔfa so hwɛ sɛ nhyehyɛe no mu kwan a wɔma nnipa no fata ho, a wɔntɔ nhyehyɛe no so hwɛ anaa ɔhaw a aba ho ntɛm ara dwumadi ho som.
- Bosome biara mu nhwehwɛmu a wɔahyɛ bere ama wɔ agyapade anaa nsiesie ho nnwuma a wɔapene so no nyinaa ho
- Ahobammɔ ho nneɛma a wɔahu wɔ nhyehyɛe a wɔayɛ no foforo no mu
- Backup-status adanseɛ a ɛwɔ hɔ no ho nhwehwɛmu
- Nea wɔahu wɔ nhyehyɛe mu kwan a wɔma ho ahobanbɔ ho, wɔ adwuma a wɔpenee so no ahye mu
- Bosome biara nsɛm tiawa a wɔakyerɛw ne telefon so nkɔmmɔ a wɔahyɛ bere ama de ayɛ nhwehwɛmu
Nhwehwɛmu biara a wɔhyehyɛɛ no de nhumu a wɔakyerɛw, nneɛma a wɔasisie ho nsɛnkyerɛnne, ne nnwuma a edi hɔ a wɔkamfo sɛ adetɔfo di anim bae. Wɔhwɛɛ backup tebea ho adanse a ɛwɔ hɔ ne access-hygiene nneɛma wɔ scope a wɔapene so mu. Saa dwumadie a wɔawie yi nkyerɛ nhwɛso a ɛkɔ so daa, ɛnni bɔ sɛ wobetumi asan agye backup, na ɛnni ahobammɔ nsunsuanso a wɔahyɛ bɔ.
Care Plan — Nhwehwɛmu a Wɔahyɛ Da ma Nokwaredi Nsɛm Tiawa
- Nneɛma anaa nneɛma a ɛhia nsiesie a wɔapene so no din
- Nsɛm a wɔahu fa nsakrae foforo ho
- Nea wɔahu wɔ adanse a ɛwɔ hɔ a ɛfa nsɛm mfuamso a wɔakora so no tebea ho
- Nsɛm a wohui fa access nneyɛe pa ho
- Nneɛma a wɔahyɛ no nsow ne anammɔn a wɔkamfo sɛ wontu wɔ ɛno akyi
- Bosome biara nhwehwɛmu a wɔahyɛ bere ama no ho nsɛm tiawa
- Bosome #03
- Wɔakyerɛw nea wɔhui wɔ nhyehyɛe no mu nsakrae foforo ho (wɔahyɛ 2 agyirae sɛ adetɔfo no nni ho dwuma)
- Wɔahwɛ adanse a ɛwɔ hɔ a ɛfa nsɛm a wɔakora so sɛ nea ɛka ho ho tebea ho wɔ adwuma no fã a wɔapene so no mu — ɛnyɛ bɔhyɛ sɛ wobetumi asan anya nsɛm no
- Wɔakyerɛw nea wɔhui wɔ akwan a wɔfa so hwɛ nhyehyɛe no mu kwan a wɔma nkurɔfo no so ho (wɔahyɛ akawnt 1 a wɔmfa nni dwuma bio agyirae)
- Wɔde bosome no mu nsɛm tiawa a wɔakyerɛw ama
- Wɔayɛ nhwehwɛmu ho nkɔmmɔ wɔ telefon so sɛnea wɔhyɛɛ ho bere no
Adwuma no mu nsɛm a wɔatwa ayi, na wɔayi emu nsɛm bi afi mu. PDF a ɛbɔ nhwehwɛmu a wɔahyɛ ho bere de hwɛ sɛ nneɛma di mu no mua (nkratafa 1–2). Wɔde mena fa fael kyɛ nhyehyɛe a ahobammɔ wom so.
Ahobammɔ Fael no ho Nsɛm
Sɛnea adwuma yi mu ade a wɔde ma no fa Ahobammɔ Fael no ho
Adwuma nhwɛso yi kyerɛ adanse, nneɛma a ɛdi kan, ne nkae a wodi akyi a ebetumi anya hokwan wɔ BilgeQor Ahobammɔ Nhoma a ɛwɔ mfasoɔ mu wɔ handoff akyi.
Ahobammɔ Krataa no yɛ gyinaesi mu boafo, ɛnyɛ adansedi, mmara a wodi so ho atɛn, ahobammɔ a edi mu ho bɔhyɛ, anaa ɔhaw a ɛbɛba adwumakuw biara so ho nkontaabu.
Nsɛm a Wɔtaa Bisa
Woasiesie wo ho sɛ wobɛhyɛ ase?
Paw ɔsom nhyehyɛe no mu gyinabea bi anaa kasa kyerɛ yɛn fa adwuma no hye a ɛfata w'ahiade pɔtee ho.