Care, Maintenance & Validation Plan
How Ordering Works
How We Deliver
Delivered through a senior-led scheduled validation workflow with documented review observations and recommended next actions for agreed maintenance items. This plan does not provide continuous monitoring, SOC, MDR, 24/7 detection, incident-response coverage, response SLAs or guaranteed security outcomes.
Good fit if
- ✓You need scoped readiness assessment, incident recovery support, or ongoing care verification
- ✓You have specific agreed assets or an active incident scenario
- ✓You want documented observations and prioritised next actions
- ✓You're seeking structured support within confirmed scope and timeline
Not a fit if
- –You need 24/7 incident response or continuous live monitoring
- –You require full penetration testing, red team, or exploit-based work
- –You expect certification, legal advice, or formal audit approval
- –You need hands-on implementation of all recommended changes
Ideal for
- Businesses seeking scheduled post-launch or post-hardening maintenance review for agreed website or product-related items
- Teams needing a monthly written summary of update observations, backup-status evidence and access-hygiene observations
- Organisations seeking a bounded recurring validation cadence without purchasing operational monitoring or incident-response coverage
- Customers needing structured follow-up after completed work while retaining responsibility for operational decisions and implementation
What you'll receive
After You Request This Service
When you request this service, we confirm scope, urgency and boundaries in writing before any later commercial step. This page does not take payment, open intake, or start work.
Package Tiers
Starter
A$1,690/mo
One scheduled monthly validation review of agreed maintenance items, update observations and backup-status evidence, with a written monthly summary of findings and recommended next actions.
Start Monthly PlanStandard
A$2,990/mo
All Starter outputs plus a broader agreed maintenance review, access-hygiene observations and one scheduled monthly review call to discuss findings and customer-led next actions.
Start Monthly PlanPremium
A$4,990/mo
All Standard outputs plus broader agreed environment-review observations, quarterly improvement planning and higher-touch scheduled follow-up within the confirmed plan scope. Any existing minimum-term requirement remains unchanged.
Start Monthly PlanIncluded
- Scheduled monthly review of agreed assets or maintenance items
- Review of available information about security-relevant updates
- Review of available backup-status evidence
- Access-hygiene observations where included (Standard+)
- Written monthly summary of observations and recommended next actions
- Scheduled monthly review call (Standard+)
- Quarterly improvement-planning discussion (Premium)
- Higher-touch scheduled follow-up within confirmed scope (Premium)
Excluded
- Continuous monitoring
- SOC, MDR or 24/7 detection
- Incident-response coverage, emergency support or response SLA
- Guaranteed asset health, backup recoverability or guaranteed security outcome
- Hands-on update implementation, remediation or development work unless separately agreed
- Full penetration testing or exploit-based testing
- Security-hardening implementation unless separately scoped
- Certification, compliance approval or legal advice
Available Add-ons
- +Additional agreed asset coverage
- +Expanded scheduled validation scope
- +Follow-up validation after customer-led changes
- +Authorised update or hardening implementation under separate confirmed scope
- +Monthly Security Advisory for scheduled strategic guidance under separate scope
How it works
Plan Setup
Confirm agreed assets or maintenance items, available evidence, review cadence and reporting expectations.
Scheduled Monthly Validation Review
Review agreed update information, available backup-status evidence, access-hygiene items where included and other confirmed review items.
Written Summary & Recommended Actions
Deliver documented observations, flagged items and customer-led next-action recommendations.
Scheduled Follow-Up
Hold the included review call and quarterly improvement-planning discussion only where included by tier.
Timeline: Confirmed during intake based on scope and package tier. Typical delivery timeframes provided after intake completion.
Custom Scope Available
Need hands-on hardening, deeper security testing, scheduled strategic advice or separate assistance for a suspected security issue? Contact us to confirm the appropriate scope. Care Plan does not include continuous monitoring, incident-response coverage, response SLAs or certification.
Discuss Custom ScopeCompleted engagement & redacted deliverable
A confidentiality-safe summary from a real completed client engagement, paired with a redacted extract of the scheduled monthly maintenance and validation summary prepared from agreed review items and available evidence. Client identity and identifying operational details are withheld.
After completed hardening work, the team wanted a scheduled monthly review of agreed maintenance items and documented next actions. Leadership needed written observations about updates, backup-status evidence and access hygiene without purchasing monitoring or incident-response coverage.
- Scheduled monthly review across agreed assets or maintenance items
- Security-relevant update observations
- Available backup-status evidence review
- Access-hygiene observations within agreed scope
- Written monthly summary and scheduled review call
Each scheduled review produced documented observations, flagged items and recommended customer-led next actions. Available backup-status evidence and access-hygiene items were reviewed within scope. This completed engagement does not represent continuous monitoring, guaranteed backup recoverability or guaranteed security outcomes.
Care Plan — Scheduled Validation Review Summary
- Agreed asset or maintenance-item list
- Update observations
- Available backup-status evidence observations
- Access-hygiene observations
- Flagged items and recommended next actions
- Scheduled monthly review summary
- Month #03
- Update observations recorded (2 flagged for customer-led action)
- Available backup-status evidence reviewed within agreed scope — not a recoverability guarantee
- Access-hygiene observations recorded (1 stale account flagged)
- Written monthly summary delivered
- Scheduled review call held
Redacted deliverable extract. PDF scheduled validation summary (1–2 pages). Delivered via secure file share.
Security File context
How this deliverable fits into the Security File
This representative deliverable shows the kind of evidence, priorities and follow-through notes that can sit inside a practical BilgeQor Security File after handoff.
The Security File is a decision aid, not a certification, compliance verdict, guarantee of perfect security, or per-company loss estimate.
Frequently Asked Questions
Ready to get started?
Choose a package tier or talk to us about custom scope